Should your business use an AI voice assistant?
Mick Burns Mick Burns

Should your business use an AI voice assistant?

How much of your team’s day disappears into answering the same phone questions time and again?

There’s a new wave of technology starting to change that.

Some businesses are saving serious time with it already…

Read More
Here’s what’s new in Copilot Wave 3
Mick Burns Mick Burns

Here’s what’s new in Copilot Wave 3

Copilot Wave 3 has landed and it’s a step up from what we’ve seen before.

There’s something new happening in how AI fits into your day-to-day work.

It’s useful.

But it also changes how things get done behind the scenes…

Read More
Warning: Don’t fall for fake CAPTCHAs
Mick Burns Mick Burns

Warning: Don’t fall for fake CAPTCHAs

Most people don’t think twice about CAPTCHAs.

And that’s being exploited.

There’s a new twist on something you see every day. It’s catching people out in a way that only shows up later…

Read More
Should you ban AI on Fridays?
Mick Burns Mick Burns

Should you ban AI on Fridays?

By the end of the week, most teams are a little more tired and a little quicker to hit send.

When AI tools are involved, that can become a problem.

The output often looks finished even when it still needs a proper check.

So, should you ban AI on Fridays…?

Read More
Beware this fake Windows 11 update
Mick Burns Mick Burns

Beware this fake Windows 11 update

Most people install updates without a second thought.

And that’s what attackers rely on.

There’s a new scam that looks so convincing, even experienced users are getting caught out.

Once you click, it’s already too late…

Read More
Stop AI agents creating security blind spots
Mick Burns Mick Burns

Stop AI agents creating security blind spots

AI is starting to do more than just help your team.

It’s making decisions and taking actions on your behalf.

Everything runs and work gets done faster.


But if something doesn’t look right, could you explain why?

Read More
Microsoft’s fixing the biggest issues in Windows 11
Mick Burns Mick Burns

Microsoft’s fixing the biggest issues in Windows 11

Ever feel like Windows 11 is getting in the way?

Or not as smooth as it should be?

Small frustrations eat up more time than you might think.

But Microsoft’s bringing in a shift that focuses less on new features and more on fixing those everyday frustrations…

Read More
How would you stop AI in an emergency?
Mick Burns Mick Burns

How would you stop AI in an emergency?

If an AI tool in your business did something it shouldn’t, how quickly could you step in and shut it down?

Most businesses are moving fast with AI.

Very few have thought about what happens when it goes wrong…

Read More
Beware these “alerts” from Microsoft Azure
Mick Burns Mick Burns

Beware these “alerts” from Microsoft Azure

A lot of scams are getting much harder to spot.

They don’t look suspicious anymore. And this latest one is slipping straight past email security.

Most businesses wouldn’t question it, that’s why it’s working…

Read More
Windows 11’s new focus on efficiency
Mick Burns Mick Burns

Windows 11’s new focus on efficiency

What if the biggest productivity boost for your team isn’t a new tool but a smoother experience with the tools they already use?

Tiny delays, cluttered screens, systems that feel a little sluggish don’t seem like much. But over weeks and months, they eat into efficiency.

These Windows 11 updates will make everyday work feel cleaner and faster…

Read More
Is data security your top priority?
Mick Burns Mick Burns

Is data security your top priority?

Most businesses believe their data security is under control. But confidence and reality don’t always line up.

As companies grow, systems multiply, cloud apps get added, older platforms stay in place, and access permissions stack up.

And that increases risk…

Read More
Teams update: No more accidental quitting
Mick Burns Mick Burns

Teams update: No more accidental quitting

Ever noticed how it’s the tiny software quirks that cause the most frustration?

If you live in Microsoft Teams meetings, there’s a subtle change rolling out that could make things feel noticeably smoother.

It’s one of those updates everyone will appreciate…

Read More
Is this the top productivity app in Windows 11?
Mick Burns Mick Burns

Is this the top productivity app in Windows 11?

There’s a lot of noise around next-generation productivity right now.

Even Microsoft is making big claims about its next-gen tools.

But the real question for any business owner is simple: Is it making your team more efficient, or is it just adding another layer of complexity?

Read More
Don’t trust AI with this security essential
Mick Burns Mick Burns

Don’t trust AI with this security essential

Are the passwords protecting your business as strong as you think they are?

There’s a growing shortcut that looks clever on the surface, and feels efficient, but could weaken your security without you realising.

If you’re using AI in your business, this is something you need to understand…

Read More
Relying on Windows 10 extended support? Time to upgrade
Mick Burns Mick Burns

Relying on Windows 10 extended support? Time to upgrade

Still relying on Windows 10 with Extended Security Updates?

Your safety net has an end date and it’s approaching fast.

When it disappears, so does your protection.

If Windows 10 is still part of your business setup, now’s the time to start thinking ahead…

Read More
How to stop AI projects stalling
Mick Burns Mick Burns

How to stop AI projects stalling

If your business has experimented with AI but hasn’t seen much change, it’s a sign of something missing, not something broken.

The obstacles usually have nothing to do with the technology…

Read More
Small habits to make your Windows 11 PC last longer
Mick Burns Mick Burns

Small habits to make your Windows 11 PC last longer

Ever written off a work PC because it felt slooooooow?

In a lot of cases, it’s not age doing the damage. It’s small, everyday habits slowing things down over time.

A few simple changes can make a surprising difference to how long business devices stay usable. And how often you replace them…

Read More
Beware the next generation of phishing attacks
Mick Burns Mick Burns

Beware the next generation of phishing attacks

Most phishing scams still feel a little… amateur.

But the next shift is dangerous.

Attackers are changing how scams are built, not just how they’re sent. And the signs people have been trained to look for won’t always be there anymore…

Read More
It’s time to govern your team’s AI use
Mick Burns Mick Burns

It’s time to govern your team’s AI use

Quick question: Do you know how your team is using AI at work?

Not how you think they’re using it, but how they’re really using it?

Most businesses don’t. And that’s where the risk creeps in…

Read More