Microsoft Teams Phone migration for a UK creative agency
Mick Burns Mick Burns

Microsoft Teams Phone migration for a UK creative agency

An established UK agency moved from a third party cloud phone system to Microsoft Teams Phone. We audited numbers and call flows, built auto attendants and queues, and used a temporary overlay during porting to prevent missed calls. Cutover took place outside office hours, followed by on site handover and training. Outcome: faster client response, simpler administration, clearer reporting and lower costs.

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Server Migration
Mick Burns Mick Burns

Server Migration

In a pivotal project for a roofing material supplier, a seamless transition from a 2012 Foundation Server to a virtual 2022 Essentials Server was accomplished, significantly enhancing operational efficiency and data security, marking a new era in the company's IT infrastructure.

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Cyber Essentials Plus Accreditation Support
Mick Burns Mick Burns

Cyber Essentials Plus Accreditation Support

Enhance cybersecurity with Kinetic IT Support's Cyber Essentials Plus Accreditation. Specialising in R&D, we ensure compliance for additive manufacturing. Get a thorough IT infrastructure review, security controls implementation, and audit preparation for improved defence and competitive advantage.

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Server Installation and Data Recovery Post-Ransomware Attack
Mick Burns Mick Burns

Server Installation and Data Recovery Post-Ransomware Attack

Recover swiftly from a ransomware attack with Kinetic IT Support's server installation and data recovery expertise. Our UKAS-accredited testing laboratory client regained operational stability in just two days after being contacted. Benefit from our robust cybersecurity protocols and comprehensive backup plans to safeguard your data and prevent future incidents.

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Enhancing IT Infrastructure
Mick Burns Mick Burns

Enhancing IT Infrastructure

In a transformative project for an Online Retailer of Customisable Gifts, a comprehensive IT infrastructure upgrade was undertaken. Over two years, the project bolstered system resilience and scalability, ensuring the retailer could efficiently manage increasing order volumes and support business growth, setting a new benchmark in e-commerce operations.

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