Enhancing IT Infrastructure
Objective
To upgrade the IT infrastructure of an Online Retailer selling customisable gifts, aiming to enhance system resilience and scalability in line with increasing order volumes and business expansion.
Scope
The project included a complete revamp of the Local Area Network (LAN) and Wide Area Network (WAN), installation of advanced servers, and implementation of redundancy and failover systems to ensure continuous operational capability.
Phases
Assessment and Strategic Planning: Conduct a thorough evaluation of the existing IT infrastructure and develop a comprehensive upgrade strategy.
Infrastructure Overhaul: Replace the existing LAN and enhance the WAN to a leased line with advanced redundancy features.
Network Expansion: Extend the LAN to new buildings on the site to support business expansion.
Server Deployment: Install high-performance servers at key locations to maintain system access during potential outages.
System Testing and Optimisation: Perform extensive testing of the new setup and optimise for peak performance.
Employee Training: Provide training for staff on operating and maintaining the new system.
Outcomes
A robust, scalable IT infrastructure capable of supporting the retailer's growing needs.
Increased reliability with integrated redundancy and failover capabilities, minimising downtime.
Enhanced operational efficiency through upgraded network and server capabilities.
Timeline
The project was completed over a two-year timeline, from the initial assessment phase to the final implementation and optimisation stage.
Expected Benefits
Improved ability to manage an increased volume of orders for customisable gifts without service disruption.
Enhanced customer satisfaction due to reduced risk of system downtime.
Future-ready IT infrastructure, allowing for further technological advancements and business growth.